General FAQ

1. What is LuckyPix?

2. How do I contact LuckyPix?

3. What can I do if I have technical problems?

4. Which browsers are compatible with this site?

5. What will LuckyPix do with my private information?

6. Do you use cookies?

1. What is LuckyPix?

LuckyPix is an expanding archive of the most genuine images in stock photography. With a growing number of professional contributors and talented amateurs, LuckyPix will be the first place to get the most realistic images online.

2. How do I contact LuckyPix?

If you have any questions about the site or what you need to do to be a contributor, please feel free to call or e-mail us.
P: 773.235.2000
E: info@luckypix.com

3. What can I do if I have technical problems?

Please email us a techsupport@luckypix.com.

4. Which browsers are compatible with this site?

Netscape® Communicator/Netscape Navigator® version 4.08 and above, Microsoft® Internet Explorer version 4.0 and above, and America Online (SM) browser version 4 and above should be compatible with the site.

If you're using AOL version 3, Netscape Navigator version 3, or Microsoft Internet Explorer version 3, you won't be able to reliably access the secure areas of our site. Please upgrade to version 4 or above.

If you're experiencing difficulties accessing certain areas, your computer may not be accepting cookies, or your system may be behind a corporate firewall, which can make accessing secure servers difficult. If you encounter problems, please email techsupport@luckypix.com.

5. What will LuckyPix do with my private information?

Rest assured that LuckyPix will never sell, share or divulge your information to anyone without your specific consent. If we have a partner that we think might be beneficial to you, we will ask permission to share your information. For more information, read our privacy policy.

6. Do you use cookies?

Yes, we use cookies to remember your login and registration information. Please check your browser’s preferences to make sure cookies are enabled.